Your trust is our greatest asset. At Jaya, we are fully transparent about what data we collect, where it is stored, and how it is kept secure.
We believe transparency is the foundation of trust. That is why everything is explained in plain, straightforward language — no complex legal jargon. Our support team is always available if you have any questions.
Jaya collects only the data necessary to provide its services, ensure security, and meet legal obligations. We never collect data that is not needed.
| Data Types | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC verification and legal compliance |
| Contact Information | Email address, phone number | Account security and communication |
| Financial information | Payment methods, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, device type, browser | Security Monitoring & Service Improvement |
| Gaming Information | Gaming history, bet amounts | Responsible Gaming Monitoring |
This data is collected directly from you (at registration), from your device (automatically), and where necessary through third-party verification agencies.
Jaya uses your data only for specific, legitimate purposes. Under no circumstances is your data used for anything else without your consent.
Jaya never sells your personal data. There are, however, specific circumstances under which data may be shared — all of which are disclosed transparently below.
Jaya uses cookies and similar technologies to enhance your experience, keep sessions secure, and monitor platform performance.
Jaya does not retain your data longer than necessary. Retention periods are determined by the type of data and applicable legal requirements.
| Data Types | Retention Period |
|---|---|
| Account information | Up to 5 years after account closure |
| Transaction Records | Up to 7 years as required by legal obligations |
| KYC documents | 5–7 years as required by regulatory standards |
| Gaming Logs | Active account duration + 1 year |
| Marketing Preferences | Until consent is withdrawn |
Once the retention period expires, data is securely deleted or anonymized.
The Jaya platform works with third-party game providers and technology partners, each of whom is required to adhere to strict privacy standards.
Jaya's Privacy Policy gives you full control over your data. Your rights are detailed below:
You may request to know what data we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data subject to applicable conditions.
You may request that data processing be restricted under certain circumstances.
You may request your data in a structured format.
You may object to your data being used for marketing purposes.
Jaya has implemented industry-leading technical and organizational measures to protect your data. Our security infrastructure is reviewed and updated on a regular basis.
Jaya's services are intended exclusively for adults (18 years of age or older). We do not knowingly collect or process data from minors.
Jaya reserves the right to update this Privacy Policy as needed. For significant changes, you will be notified in advance by email or platform notification.
Our Privacy Policy is not just words — it is proven through technology and process
Every transaction and piece of personal data is protected with 256-bit SSL encryption, ensuring bank-level security.
Independent security experts regularly audit Jaya's systems, and any identified vulnerabilities are addressed immediately.
You have the right to view, correct, or request deletion of your data at any time.
Jaya never sells your personal data to advertisers or data brokers. Your privacy is not part of our business model.
Jaya fully complies with international data protection regulations and local legal requirements, and conducts regular compliance reviews.
Our dedicated support team is always on hand to help with any questions or concerns about your data.
Every player's privacy is fully protected at Jaya. Register today and start enjoying your favorite games on a platform you can trust.