Privacy & Security

Jaya Privacy Policy — Our Commitment to Fully Protecting Your Data

Your trust is our greatest asset. At Jaya, we are fully transparent about what data we collect, where it is stored, and how it is kept secure.

Last Updated: January 2026
Our commitment: Protecting your privacy at Jaya is our top priority. This Privacy Policy ("Policy") explains what data we hold, why we hold it, and how it is kept secure. By using the Jaya platform, you agree to this Policy.

We believe transparency is the foundation of trust. That is why everything is explained in plain, straightforward language — no complex legal jargon. Our support team is always available if you have any questions.

1

What data we collect

Jaya collects only the data necessary to provide its services, ensure security, and meet legal obligations. We never collect data that is not needed.

Data Types Example Reason for Collection
Identity Information Name, date of birth, national ID KYC verification and legal compliance
Contact Information Email address, phone number Account security and communication
Financial information Payment methods, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device type, browser Security Monitoring & Service Improvement
Gaming Information Gaming history, bet amounts Responsible Gaming Monitoring

This data is collected directly from you (at registration), from your device (automatically), and where necessary through third-party verification agencies.

2

How we use your data

Jaya uses your data only for specific, legitimate purposes. Under no circumstances is your data used for anything else without your consent.

  • Account management: Your information is used to register, log in, and secure your account.
  • Payment Processing: Financial information is used to process deposits and withdrawals securely.
  • Customer Support: Your contact details are used to resolve issues and respond to your inquiries.
  • Security Monitoring: Technical data is analyzed to detect fraud and suspicious activity.
  • Service Improvement: Usage patterns are reviewed to improve your experience.
  • Legal obligations: Data is retained and disclosed to meet regulatory authority requirements.
  • Promotional Communications: Offers and updates are sent only with your consent.
Important: You can unsubscribe from promotional emails at any time. Essential account communications cannot be turned off, as they are necessary for the security of your account.
3

Data Sharing & Disclosure Policy

Jaya never sells your personal data. There are, however, specific circumstances under which data may be shared — all of which are disclosed transparently below.

  • Payment Providers: Only the necessary information is shared with authorized payment processors to complete transactions.
  • KYC services: Data is shared with licensed third-party verification agencies for identity verification purposes.
  • Legal authorities: Data disclosure is mandatory when required by a court order or a legitimate request from a regulatory authority.
  • Fraud Prevention: Information may be shared with relevant authorities to prevent active fraud or criminal activity.
What we do not do: Jaya never sells or transfers your data to advertising agencies, data brokers, or unrelated third parties. All data shared with our partners is protected under contractual confidentiality agreements.
4

Cookies and tracking technologies

Jaya uses cookies and similar technologies to enhance your experience, keep sessions secure, and monitor platform performance.

  • Essential cookies: Required for login sessions and security — these cannot be disabled.
  • Functional cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand how the site is used, helping us improve our services.
Your control: You can disable non-essential cookies through your browser settings. Please note, however, that doing so may affect the functionality of certain features.
5

Data Retention Period

Jaya does not retain your data longer than necessary. Retention periods are determined by the type of data and applicable legal requirements.

Data Types Retention Period
Account information Up to 5 years after account closure
Transaction Records Up to 7 years as required by legal obligations
KYC documents 5–7 years as required by regulatory standards
Gaming Logs Active account duration + 1 year
Marketing Preferences Until consent is withdrawn

Once the retention period expires, data is securely deleted or anonymized.

6

Third-Party Services & Links

The Jaya platform works with third-party game providers and technology partners, each of whom is required to adhere to strict privacy standards.

  • Game providers receive only the information necessary to run the games — nothing more.
  • Payment processors comply with international financial security standards (PCI-DSS).
  • Data Processing Agreements (DPA) have been signed with all third-party partners.
  • Third parties may have their own privacy policies that apply to their respective services.
Please Note: Jaya is not responsible for the privacy practices of third-party platforms. Please read their privacy policies before using any third-party services.
7

Your Rights

Jaya's Privacy Policy gives you full control over your data. Your rights are detailed below:

Right to Access Your Data

You may request to know what data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data subject to applicable conditions.

Right to Restrict Processing

You may request that data processing be restricted under certain circumstances.

Right to Data Portability

You may request your data in a structured format.

Right to object

You may object to your data being used for marketing purposes.

To exercise your rights: Contact our support team to exercise any of your rights. We typically respond within 30 business days.
8

Security Measures

Jaya has implemented industry-leading technical and organizational measures to protect your data. Our security infrastructure is reviewed and updated on a regular basis.

  • 256-bit SSL/TLS Encryption: All data transmissions are carried out over encrypted channels.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
  • Restricted Access: Only authorized personnel have access to your data.
  • Regular Security Audits: Independent third-party security experts conduct regular system assessments.
  • Data Backup: Regular backups are performed to keep your data stored safely.
Your role matters too: Use a strong password and never share your login credentials with anyone. If you notice any suspicious activity on your account, contact our support team immediately.
9

Privacy of Minors

Jaya's services are intended exclusively for adults (18 years of age or older). We do not knowingly collect or process data from minors.

  • Age verification is mandatory during the registration process.
  • Any data from a minor collected inadvertently will be deleted immediately.
  • If a parent or guardian suspects their child has created an account, please contact us.
10

Privacy Policy Updates

Jaya reserves the right to update this Privacy Policy as needed. For significant changes, you will be notified in advance by email or platform notification.

  • The date of any change will appear at the top of this page as the "Last Updated" date.
  • Continued use of the platform after a revised policy takes effect constitutes acceptance of the new policy.
  • Check this page regularly to stay up to date with the latest policy.
To receive updates: Keep a valid email address on your account so you receive any important Privacy Policy updates in a timely manner.
Why your data is safe with Jaya

Our Privacy Policy is not just words — it is proven through technology and process

End-to-end encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption, ensuring bank-level security.

Third-Party Security Audits

Independent security experts regularly audit Jaya's systems, and any identified vulnerabilities are addressed immediately.

You are in control of your data

You have the right to view, correct, or request deletion of your data at any time.

Your Data Is Never Sold

Jaya never sells your personal data to advertisers or data brokers. Your privacy is not part of our business model.

Regulatory Compliance

Jaya fully complies with international data protection regulations and local legal requirements, and conducts regular compliance reviews.

24/7 Privacy Support

Our dedicated support team is always on hand to help with any questions or concerns about your data.

Get started today

Enjoy the best gaming experience at Jaya — with your data kept secure

Every player's privacy is fully protected at Jaya. Register today and start enjoying your favorite games on a platform you can trust.

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